Core features
Order Management
Full visibility from order creation to delivery, including real-time WMS fulfillment updates.
Order creation
Orders submitted via storefront, or manually on the admin interface.
Orders submitted via storefront, or manually on the admin interface.
Order timeline
Every status, tag, and note captured in one place.
Every status, tag, and note captured in one place.
Refund processing
Process returns and refunds directly in Shopify.
Process returns and refunds directly in Shopify.
Fulfillment sync
Our WMS picks, packs, ships; tracking flows back automatically.
Our WMS picks, packs, ships; tracking flows back automatically.
Operational flow
- Orders route to WMS with line items, shipping method, and notes.
- Scan-based picking and packing confirms accuracy.
- Labels generated with contracted carrier rates; tracking posted to Shopify.
- Partial shipments and backorders supported.